Now Hiring for Part-Time Sales Associates at All Locations!
If you are passionate, determined, open-minded, and enjoy finding new ways to help others, we may be an ideal fit! The evolution of our industry is rapid and inevitable, so be ready to use your best judgment while we embrace and drive change. Navigating the unexpected is a regular part of what we do, so your ability to adapt and remain calm in fast-paced and high-pressure situations will be valued here. And, as any customer-facing role can be unpredictable and sometimes uncharted, your hunger to learn from others may help you pick up a few new skills and perspectives!
Retail or sales experience is highly preferred as this job demands active listening, patience, self-driven research and tasking, objection handling, negotiating skills, creative problem-solving, and denying sales. Merchandising and accurately selling inventory are required skills, and basic math and money-handling will be used often. Existing knowledge of our products is a plus, but not required. Everyone here learns more than they thought there was to know: old heads, newbies, and nonsmokers alike! We take pride in the fact that we get to enjoy what we sell, so a positive outlook, a customer-focused mindset, and genuine enthusiasm for the job are a must. We work nights, weekends, and holidays together, so we can be open almost every day of the year. Morning and weekday shifts are also available. Please apply by emailing
[email protected] with your sales or retail resume, and include any questions you may have, along with anything you think we should know about you. Otherwise, please visit any of our four locations to inquire about applying in person!
The starting pay for this position is $12.00 per hour plus commissions. And, of course, you can look forward to employee discounts from day one and occasional free product samples!
Essential Functions:
- Recommend and obtain merchandise using knowledge of products and trends in the industry, encouraging purchases of items most suited to customer needs.
- Examine the sales floor to ensure all merchandise is neatly displayed, well-stocked, and properly rotated.
- Accurately use the point of sale system to record and complete transactions.
- Conclude a thorough and unforgettable experience by securely bagging and wrapping all items and sharing best practices and tips for correctly using all products.
- Follow all policies regarding payment and exchanges, security practices, ID checks, and all other operations.
- Work actively with other team members to increase service levels, minimize theft, and exceed sales goals.
- Create and strengthen relationships with customers to grow repeat business.
- Track and analyze personal sales performance, goal progress, and productivity to expand talents and seize opportunities for improvement and development.
- Represent the brand in line with company values, including maintaining a clean, orderly, professional store and personal appearance.
- Maintain standards in cleanliness, merchandise handling, overall store presentation, loss prevention, and other responsibilities as directed by management.
Skills, Abilities, and Requirements:
- 6-12 months of retail, customer service, or sales experience.
- Exceptional attention to detail, including detecting minor inconsistencies and designing and following organizational norms in specified situations.
- Proven communication and interpersonal skills, including active listening, conversation control, and time management.
- Ability to interact with others in a professional and friendly manner to establish and maintain effective relationships with management, coworkers, and customers.
- Capacity to remain calm, patient, and confident in stressful situations.
- A solid drive to ask questions and seek and receive constructive feedback in various situations.
- Ability to learn and accurately operate point of sale, inventory, and scheduling systems.
- Up to 25 hours worked per week, including nights, weekends, and holidays. It is not the practice of Whatever Shops to deny time off requests unless a scheduling conflict occurs without ample notice. Like most retail businesses, time off is limited during certain times of the year as determined by store needs, notably in December and April.
- Must be regularly available for at least three shifts during the weekend, including morning, midday, and night shifts between Friday and Sunday. This ensures all employees can equally take advantage of fair scheduling and time off requests. With availability requirements generally met, repeating schedule preferences are typically observed when noted.
- Ability to stand and kneel for long periods, climb, reach, bend, and lift up to 30 pounds.
Due to legislation and age restrictions, you must be 21 years of age or older
